Terms of Service

Last updated: 5 October 2026

These terms are the agreement between you and us for using Trabo at trabo.app. Please read them before creating an account. If anything is unclear, email us at support@trabo.app.

1. Who we are

Trabo is run by Eniko Beatrice Varga, [your postal address] ("we", "us"). You can contact us at support@trabo.app.

2. What Trabo does

Trabo helps you track job applications, search job listings, and create versions of your resume tailored to specific jobs using artificial intelligence (AI).

3. Your account

• You must be at least 16 years old to use Trabo.
• Give us accurate details, keep your password private, and tell us straight away if you think someone else has used your account.
• One person per account. You're responsible for what happens in your account.

4. AI-generated resumes

• Tailored resumes are written by AI using only the information in the resume you upload and the job description. The AI is instructed not to invent experience, but it can still make mistakes.
• Always read and check a tailored resume before you send it. You are responsible for the accuracy of anything you submit to an employer.
• The keyword match score is a guide to how a resume might be screened. It doesn't guarantee that an application will pass any particular employer's screening.
• Trabo doesn't guarantee interviews, job offers, or any other outcome.

5. Your content

You keep ownership of the resumes and other information you add to Trabo. You give us permission to store and process it only to provide the service to you, as described in our Privacy Policy. Don't upload anything you don't have the right to use, and please leave out sensitive details you don't need in a resume, such as health information or your national insurance number.

6. Job listings

Job search results come from third-party job boards, and imported jobs come from the websites you link to. We don't control those listings and aren't responsible for their accuracy, the employers behind them, or the recruitment process. Be careful with any listing that asks you for money.

7. Fair use

Please don't misuse Trabo. In particular, don't:

• break the law or anyone else's rights;
• try to access other people's accounts or data, or interfere with how the site works;
• use automated tools to scrape the site or generate resumes in bulk;
• share your account or resell the service.

"Unlimited" on the Pro plan covers normal personal use for your own job search. If an account uses the service far beyond that, we may contact you and apply reasonable limits.

8. Plans and payments

• Free plan: includes a limited number of tailored resumes, shown on our pricing page.
• Pro plan: a monthly subscription at the price shown on the pricing page when you subscribe. Prices include any VAT that applies.
• Payments are processed by Stripe. We don't see or store your full card details.
• Your subscription renews automatically each month and you'll be charged on the same date each month until you cancel.
• Welcome offer: new accounts can get a discount on their first month if they subscribe within 7 days of signing up. One welcome offer per person; after the first month, the normal price applies.
• If we change the Pro price, we'll email you at least 30 days before it affects you, so you can cancel first if you prefer.

9. Cancelling and refunds

• You can cancel at any time from Pricing → Manage subscription. You keep Pro until the end of the month you've paid for, and you won't be charged again.
• 14-day refund: if you cancel within 14 days of your first Pro payment, email us and we'll refund that payment in full. This covers your legal right to cancel under the Consumer Contracts Regulations.
• Apart from that, we don't give refunds for part-used months, unless the law requires it or something went wrong on our side.

10. Availability and changes

We work to keep Trabo running smoothly, but we can't promise it will always be available or free of errors. We may improve or change features over time. If we make a change that significantly reduces what Pro includes, we'll tell you in advance, and you can cancel and get a refund for any time you've paid for but not used.

11. Ending your account

You can stop using Trabo at any time, and ask us to delete your account by emailing support@trabo.app. We may suspend or close an account that seriously or repeatedly breaks these terms; where reasonable, we'll warn you first and refund any time you've paid for but can't use.

12. Our responsibility to you

• If we fail to follow these terms, we're responsible for loss or damage you suffer that is a foreseeable result of that failure. We're not responsible for loss that isn't foreseeable.
• Trabo is for personal use. We're not responsible for business losses, such as lost income or opportunities.
• Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud. These terms don't affect your legal rights as a consumer.

13. Changes to these terms

We may update these terms, for example when we add features or the law changes. If a change matters to you, we'll email you before it takes effect. The date at the top shows when they were last updated.

14. Law and disputes

These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts where you live. If you have a complaint, please email us first: most problems can be sorted out quickly.